1. Terms of website use
2. Other applicable terms
3. Information about us
www.club-certas.com is a site operated by Certas Energy France ("We" or "Certas").
We are registered in France under company number: RCS Nanterre 808 636 849 and have our registered office at Certas Energy Retail France, 9 avenue Edouard Belin, 92500 Rueil Malmasion, France. Our main trading address is Certas Energy Retail France, 9 avenue Edouard Belin, 92500 Rueil Malmasion, France. Our VAT number is SE 556349226201. We are a limited company.
4. Changes to these terms
Please check this page from time to time to take notice of any changes we may have made, as they are binding on you.
5. Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
6. Accessing our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
We make reasonable efforts to store receipts and other data you may have in your account for a period 12 months. This period could be longer or shorter than 12 months and we may change this 12-month period at any time and at our sole discretion. We may hold data for longer than 12 month and up to 10 years in specific circumstances to provide specialist services.
However, we do not guarantee that receipts or other data will be stored for 12 months and we make no representations, warranties or guarantees, whether express or implied that receipts or other data will be available, accurate, complete or up to date at any time.
You acknowledge and agree that while we may not currently have set a fixed upper limit on the number of transmissions you may send or receive or on the amount of storage space used for the provision of any service; such fixed upper limits may be set by us at any time, at our sole discretion.
7. Your account and password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at; Service Marketing & Development [email protected] ; call us on 01 55 94 06 20 or write to us at Certas Energy France SASU, headquartered at the following address: 9 Avenue Edouard Belin, 92500 Rueil-Malmaison, and registered under the following number: RCS Nanterre 808 636 849.
8. Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
The products and services described and/or offered on our site may be subject to other intellectual property rights reserved by us or other third parties (and no licence is granted to you in respect of such intellectual property rights).
9. No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
10. Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
· use of, or inability to use, our site; or
· use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, we will not be liable for:
· loss of profits, sales, business, or revenue;
· business interruption;
· loss of anticipated savings;
· loss of business opportunity, goodwill or reputation; or
· any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
You acknowledge and agree that we are not a party to any transactions between you and any retailer whose products or services are purchased by you from the retailer (whether or not the retailer uses our e-receipt services). All rights and obligations related to the purchase, sale, return or exchange of products or services is solely between you and the retailer that offers and/or sells the relevant products or services. We do not control and assume no responsibility for the accuracy, quality, legality, safety or fulfilment of products or services advertised, offered and/or sold by any retailer.
11. Uploading content to our site
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site at our sole discretion.
The views expressed by other users on our site do not represent our views or values.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
13. Linking to our site
If you wish to provide a link to our site, you must seek our prior written approval by contacting.; Service Marketing & Development [email protected] ; call us on 01 55 94 06 20 or write to us at Certas Energy France SASU, headquartered at the following address: 9 Avenue Edouard Belin, 92500 Rueil-Malmaison, and registered under the following number: RCS Nanterre 808 636 849.
14. Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources, and assume no responsibility or liability in respect of the materials on such sites or resources.
15. Applicable law
16. Trade marks
The "Certas" logo is a French registered trade mark in the name of Certas Energy Retail France.
17. CONDITIONS OF ACCESS TO THE CCE ADVANTAGES SITE:
18. Contact us
To contact us, please email Service Marketing & Development [email protected] ; call us on 01 55 94 06 20 or write to us at Certas Energy France SASU, headquartered at the following address: 9 Avenue Edouard Belin, 92500 Rueil-Malmaison, and registered under the following number: RCS Nanterre 808 636 849.